Meet The VMAC DTM70 Team: Kyle McWilliam, Mechanical Engineer

DTM70-RAM-Install-RenderAt NTEA’s The Work Truck Show 2019, VMAC released the DTM70 Direct-Transmission Mounted PTO Driven Air Compressor for RAM trucks (also available for Ford). The DTM70 earned a lot of attention due to its innovative design that sets it apart from other PTO air compressors. It only weighs 150 lb, saving up to 260 lb when compared to other underdeck PTO air compressors. Continue reading “Meet The VMAC DTM70 Team: Kyle McWilliam, Mechanical Engineer”

Meet the Team: Chris Moyse, Mechanical Engineer

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CHRIS MOYSE, MECHANICAL ENGINEER

VMAC has recently launched the DTM70-H direct-transmission mounted PTO driven multi-power system. This innovative VMAC system is notable as allows for simultaneous operation of the air compressor and hydraulic pump. In this segment of Meet the Team, we sat down with Chris Moyse, one of the Mechanical Engineers who developed the DTM70-H, to learn more about his role and experience at VMAC, and what he enjoys doing when he is off the clock.

CAN YOU DESCRIBE YOUR ROLE AT VMAC?
I’m a Mechanical Engineer on the Vehicle Integrated Products Team. As part of this team, I work on integrating VMAC products, including the UNDERHOOD, DTM70 and DTM70-H, into specific vehicles. This includes design, development, testing, and supporting these systems.

HOW LONG HAVE YOU WORKED AT VMAC?
Almost two years.

WHAT DO YOU LIKE MOST ABOUT YOUR JOB?
I like to see one of my ideas transition from concept to drawing, from drawing to physical part, and then to a working compressor. I like seeing my ideas come to life.

I also like being so closely involved with the people who make our products. Having our manufacturing facility just steps away from the office allows for good dialogue with all departments, including machining and assembly.

HAVE YOU HAD ANY PARTICULARLY INTERESTING OPPORTUNITIES WHILE WORKING AT VMAC?
I’ve had the opportunity to travel and work with our VMAC Dealers to do customer installs. It’s great to be able to travel to new places, meet our dealers, and help do a new product install, taking care of any fixes we need on the fly. A couple of months ago I was able to travel to California with another member of the Engineering team to do the first VMAC DTM70-H install at Lodi Truck and Equipment for a heavy equipment repair customer.

ANY MEMORABLE MOMENTS YOU’D LIKE TO SHARE FROM DEVELOPING THE DTM70-H?
When we were in California at Lodi and we got the first unit running, it was great to see the reaction of the installer when the DTM70-H first fired up. The dealer was thrilled to see it working and couldn’t believe how quiet it was compared to a reciprocating air compressor. They played around with running the air compressor and the crane at the same time (all from their wireless crane remote). That was a fun day.

WHY DID YOU CHOOSE TO WORK AT VMAC?
I was hired as a co-op student at VMAC several years ago, and once I finished my schooling I was really motivated to come back because so much is done in-house. You get to be involved in every stage of development and can get the whole depth of the manufacturing process. VMAC also has a friendly and positive atmosphere.

WHAT ACCOMPLISHMENTS ARE YOU MOST PROUD OF DURING YOUR CAREER HERE?
During the development of the DTM70-H we’ve been able to achieve many manufacturing improvements. The engineering team has collaborated closely with the machinists in the VMAC Custom Shop, the Foundry, and VMAC’s Quality Department to solve technical challenges. We hope these improvements will make things easier for our production team and save time in the manufacturing process. Working closely with these teams has been really rewarding.

WHY DID YOU CHOOSE TO BE IN MECHANICAL ENGINEERING?
I wanted the ability to see the ideas in my head become reality, and that guided me to engineering.

WHAT DO YOU LIKE TO DO ON YOUR OFF-TIME?
I enjoy restoring classic cars and woodworking. My family has always been involved with old cars, and I have been involved with the hobby from a very young age. Since I started working, I have had the chance to combine these two passions. Over the last two years I have built an awesome workshop for restoring cars, invested in some great tools and have been learning new skills all the time. It’s safe to say that most of my paycheques will end up in my garage in one form or another!

Learn more about the DTM70-H Multi-Power System, as well as the other vehicle integrated systems, including the line of UNDERHOOD Air Compressors, and the DTM70 Direct-Transmission Mounted PTO Driven Air Compressor.

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VMAC Wins Finning-CAT’s 2017 Innovative Solutions Supplier Of The Year Award

Right after announcing the rebrand to Air Innovated, the leader in mobile compressed air innovation, VMAC wins Finning-CAT’s prestigious Innovative Solutions Supplier award.

(l-r)  Jim Raymond (Sales Manager), Darren Darnley (National Sales Rep), Gordon Duval (VP Marketing & Sales)

When we announced our brand promise to be the leader in mobile compressed air innovation at NTEA’s The Work Truck Show 2018 (WTS18), we promised to continue to design and manufacture innovative products to meet the needs of the work truck industry. We backed this up with examples from the last 20 years and shared two important new innovations.

The first is the new VMAC DTM70-H, a direct-transmission mounted 70 CFM air compressor with hydraulic pump, which provides simultaneous operation of the air compressor and hydraulic pump. The DTM70-H is easy to install, with no drive shafts or transfer case modifications involved, making it a true industry innovation.

The second is the new UNDERHOOD™ 40 air compressor system. It is the only air compressor specifically designed for commercial vans, providing up to 40 CFM, reducing GVW, and freeing up cargo space. Compared to its predecessor, the new UNDERHOOD™ 40 provides 33% more air power, while running the vehicle’s engine at a lower RPM.

With these new product innovations, VMAC lives its brand promise of “Air Innovated”. Validating this claim, we’re pleased to announce VMAC won Finning-CAT’s 2017 Innovative Solutions Supplier of the Year award.

(l-r) Neal Clozza (Mechanical Engineer), Michael Hildebrand (Manufacturing Engineer)

Finning is the world’s largest Caterpillar dealer, with operations in Canada, Europe, and South America. Finning has over 80 years of experience as a Caterpillar dealer, and VMAC has been the supplier of UNDERHOOD™ air compressors used on Finning’s service trucks for over seventeen years, and more recently VMAC began supplying its Multifunction Power Systems to Finning.

The VMAC Multifunction Oilman Series Power System combines an air compressor, generator, welder, battery booster/charger, hydraulic pump, and a Positive Air Shutoff System (PASS), all in one complete package powered by a small diesel engine. And this year, at WTS18, we announced the new CAT-powered version of the VMAC Multifunction.

We’d like to thank Finning for this award, which recognizes VMAC for our pursuit of excellence and innovation, supporting our Air Innovated promise.

Related Links:
Press Release: VMAC Recognized as Finning Innovative Solutions Supplier of the Year
VMAC DTM70-H Direct-Transmission Mounted PTO Driven Multi-Power System
UNDERHOOD™ 40 Van Series Air Compressor
UNDERHOOD™ 40 Truck Series Air Compressor
VMAC Multifunction Oilman Series Power System

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Meet the VMAC G30 Engineering Team

Meet the VMAC G30 Engineering Team:
Neal Clozza, Michael Hildebrand & Jake Recalma

To continue with our VMAC G30 Gas Engine Driven Air Compressor launch, we’re highlighting the G30 Engineering team. This talented team worked on the design, development, and testing of the new G30, now powered by Honda. Neal, Michael, and Jake took a few minutes out of their day to answer some questions and give us some insight into their roles at VMAC, and what they like to do outside of work.

Meet the VMAC G30 Engineering TeamCAN YOU DESCRIBE YOUR ROLE AT VMAC?

Michael: We are the Packaged Products Team, which means we engineer and support the engine driven product line and its accessories, including the 60 CFM Diesel Driven Air Compressors, 40 CFM and 60 CFM Hydraulic Driven Air Compressors, the Multifunction Power Systems, and of course, the 30 CFM Gas Driven Air Compressor.

HOW LONG HAVE YOU WORKED AT VMAC?

Michael: This December it will be 11 years.

Neal: 9 and a half years.

Jake: 4 years.

WHAT’S THE MOST INTERESTING PART OF YOUR JOB?

Michael: For me, developing new products and interacting with our production team is great. We’re able to work with our in-house production team to learn from their experience building the air compressor systems. We can take that feedback and design our products for manufacturability, making them easy to assemble and service.

Neal: I enjoy the hands-on aspect of our job. We get to test the equipment, run field trials, and even build the first run of a new product. We have the flexibility to work with a variety of products, and design on-the-fly based on input from other departments.

Jake: I like seeing projects move from the initial design all the way through to production. I also enjoy working with VMAC’s different teams to overcome challenges during the development process.

ANY MEMORABLE MOMENTS YOU’D LIKE TO SHARE FROM YOUR TIME DEVELOPING THE NEW G30 WITH HONDA ENGINE?

Neal: The high-elevation testing was a fun day. We drove up to Mt. Washington [an alpine resort in BC] and went up 3,700 feet to test the new G30 with the Honda GX390 engine. I also enjoyed building the first run of eight G30s for production with the team.

Michael: The high-elevation testing up the mountain was great. We also know that we have a new G30 running at 6,200 feet in Colorado, which we’re proud of. We took everything we learned from the previous version of the G30, (previously powered by Subaru) and used that learning to develop a reliable new product with great improvements.

Jake: Initially learning that we would be switching over to the Honda GX390 engine—that generated a bit of excitement through the plant. It’s always interesting when there’s a big project to work on.

WHY DID YOU CHOOSE TO WORK AT VMAC?

Michael: I saw the potential to learn from experienced engineers, and the opportunity to be hands-on and work directly with the systems. It’s so much more than just designing at a desk.

Neal: My mom originally referred me to VMAC. I did a tour of the facility, but they weren’t hiring at the time. I took a different job, and then a few years later I was still interested in working for VMAC. I called them up, did another tour, was offered a position, and the rest is history.

Jake: VMAC offers a good mix of theoretical and practical components to the job, so the work stays interesting. I also liked the fact that VMAC has strong ties to our local community.

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WHAT ACCOMPLISHMENTS ARE YOU MOST PROUD OF DURING YOUR CAREER HERE?
Neal Clozza, Michael Hildebrand

Neal (left) and Michael at VMAC

Michael: I was the project manager for the implementation of the VMAC foundry. Having our own in-house foundry was something that had been discussed for years, so when the time came to do a new project review and analysis of what this could mean for VMAC, I jumped at the opportunity to be involved. Having the foundry in-house means we can cast a lot of our own brackets and parts and reduce the time to market for our products.

Neal: The Honda G30 Gas Driven Air Compressor is a big accomplishment that I’m proud of. I’ve also been part of every design and launch of the VMAC engine line, which is cool. I’ve helped design and test the diesel, hydraulic and gas driven air compressors, as well as the multifunction power system.

Jake: The G30 Gas Driven Air Compressor is one of the accomplishments I’m most proud of. Transitioning the original G30 from product development into full production was a big project, and very rewarding to work on.

WHY DID YOU CHOOSE TO BE IN MECHANICAL ENGINEERING?

Michael: My grandfather was a steam engineer, and I was always interested in seeing all the different things he was building. I worked for my parents in the fishing industry, but I decided to go back to school. I’ve always been mechanically inclined, so I decided to get into mechanical engineering.

Neal: I have two uncles who are always building things- one is a mechanical engineer, and the other owns a 4×4 auto shop. From a young age, I was always interested in seeing what they were working on, and it led me towards mechanical engineering.

Jake: I grew up commercial fishing with my Dad (purse seining and trawling), and spent a lot of time working in engine rooms with diesel engines, hydraulic systems and generators, as well as the various cooling systems. Mechanical engineering seemed like a natural fit when I went back to school.

WHAT DO YOU LIKE TO DO ON YOUR OFF-TIME?

Neal: I enjoy dirt-biking all year round, and snowboarding in the winter. When I’m not outside I like to relax with my family.

Michael: I dabble in martial arts, and I enjoy working out and spending time with my family.

Jake: I enjoy rugby, sports fishing, and getting up to Mt. Washington in the winter to go snowboarding. I also enjoy spending my downtime with my family.

ANYTHING ELSE YOU’D LIKE TO ADD?

Michael: Working for VMAC is an excellent opportunity to work with experienced and knowledgeable people. There’s lots of on-the-job learning and opportunities to advance your career.G30 gas drive air compressor

Learn more about the 30 CFM Gas Engine Driven Air Compressor, as well as the full suite of VMAC Air Compressors and Multifunction Power Systems.

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Meet The VMAC Team: Pam Henselin, VMAC Inside Sales

Pam HenselinOur latest segment of our “Meet the VMAC Team” blog series features Pam Henselin. Pam is an Inside Sales Rep with over 10 years’ experience at VMAC. During her tenure, Pam has dabbled in a variety of roles at VMAC, including Marketing, Production, and Reception. Pam took a few minutes out of her busy day to answer some questions about her experience at VMAC and share some personal details as well.

WHAT DOES AN INSIDE SALES REP AT VMAC DO?

Our day-to-day varies, but we basically work to ensure our customers’ needs are well looked after. We answer phones, find parts and accessories, suggest and recommend solutions for air compressors and multi-power needs, quote systems, enter orders, and help our dealers with customer requests. We provide exemplary customer service and we want customers to know that they are in good hands, that they can count on us and trust us.

WHAT IS THE MOST INTERESTING PART OF YOUR JOB?

Helping customers find parts for their older systems is always an interesting challenge. It’s important to help source the part as quickly as possible to help them get their systems back up and running so they can continue on with their work.

I also enjoy learning about our customers, the type of the work they do, and what they like to do on their off time. It’s nice to have the opportunity to connect with our customers and dealers.

Tradeshows are also great because I have the chance to meet the people who I’ve been talking on the phone to for years!

ANY FUNNY MOMENTS YOU’D LIKE TO SHARE?

There’s humour every day at VMAC, that’s what makes my job so enjoyable. I particularly enjoy the wrong numbers that we get from time to time. A retirement fund is one digit off from our number, so we get people calling to ask about their retirement fund. I just transfer the calls to the right number for them! We are also one number away from an alarm company and we handle these calls in the same fashion.

WHY DID YOU CHOOSE TO WORK AT VMAC?

I worked for a vendor to VMAC prior to joining the team. I always felt it was a warm and welcoming company to walk into and work with. I left VMAC for a brief few months in 2009 to try my hand at a different line of work, but I missed the people (both coworkers and customers), so when the opportunity to come back presented itself, I slid back into my old chair at my desk and picked up right where I left off!

WHAT DO YOU LIKE TO DO ON YOUR OFF-TIME?

Now that our kids have moved out (Alex, 29, Stephen & Scott, 25, yes, twins!), we’ve downsized, and I love to hang out at our half acre property in Cedar, just outside of Nanaimo. During the fall and winter we have weekly weekend bonfires with our grown-up kids, neighbours and our 17 month old grand-neighbour baby. During the summer months we love to camp around our beautiful island. We are heading out at the start of August for a 10-night trip.
My husband and I also play on a local mixed slow pitch ball time with our kids. I enjoy riding on my husband’s Harley, and gatherings with friends and family. My husband and I like to build outdoor furniture out of pallets and old truck tailgates for our friends and family. Thank you, Pinterest for the inspiration!

WHAT’S YOUR FAVOURITE THING ABOUT LIVING IN NANAIMO?

I enjoy the slower paced lifestyle on the island. We moved here from Toronto, Ontario about 22 years ago, and at the time I was a bit culture shocked at only having one highway on the island, but now the shock goes the other way when we go to the mainland or back home to visit! Nanaimo was a fantastic place to raise our kids—we spent a lot of time camping on the west side of the island right on the beach.

ANYTHING ELSE YOU’D LIKE TO ADD?

I’m looking forward to continuing to exceed our customers’ expectations. We’ve grown a lot at VMAC and we have a very strong team, ready to knock your socks off!

To learn more about VMAC’s sales team, including our Sales Manager, Jim Raymond, National Sales Reps, and the Inside Sales Team, visit our Find a VMAC Sales Rep page.

Related Blogs:  Meet The Team: Stuart Coker, Director of Operations 

VMAC Kanban: LEAN Manufacturing

VMAC Lean Series: Kanban

Kanban is a visual signal that’s used to trigger an action. Kanban is used as an inventory control system that relies on visual signals to indicate steps in an organization’s manufacturing process. Translated from Japanese, Kanban means “signboard” or “billboard”.

In a manufacturing application, Kanban begins when a customer’s order is received, and from there production flows. VMAC employs LEAN Manufacturing methodology, where parts are only produced when there’s a Kanban signal for it. Kanban can be referred to as a “pull system” as all parts are pulled from the customers’ orders.

Clothes pins on VMAC Kanban bins

Example of the clothes pin system in effect.

This system is used within VMAC’s LEAN Manufacturing operations. VMAC has a few different Kanban methods: Kanban labels are placed on the front of parts bins with information such as the part number, the name of the part, the number of bins of its kind, and the quantity for refilling the bin. Visual signs (Kanban) are used to notify coworkers of empty bins. In some cases, the bin will be turned around so the label is facing the back, or in other cases a red clothes pin will be pinned to the bin. The system provides a consistent method for coworkers to visually identify when parts need to be restocked. An optimized Kanban system streamlines workflow in a sustainable way.

The inspiration for using a Kanban system in manufacturing was born when Toyota engineers noticed that grocery store clerks restocked their shelves based on their store’s inventory, rather than their vendors’ supply. Items were only ordered when their current supply on the shelves was about to sellout, resulting in less waste for the store, and more consistently stocked shelves for their customers.

How Does the Machine Shop Kanban Work at VMAC?

VMAC Kanban parts ready to be delivered to internal customers

Full bins in the machine shop are ready to be picked up or distributed back to Internal Customers.

Stock shortages and empty parts bins at VMAC are constantly monitored, and to prevent shortages that create production bottlenecks there is a Kanban system in place in the machine shop. This system allows for parts to be made on an as-needed basis. Production coworkers, “Internal Customers”, request more parts from the machinists, “Internal Suppliers”, when the inventory is low.

 

Typically, the system will be set up with two bins (or more) per part. At the end of each day, Internal Customers will take their empty bins to the machine shop to have the bins refilled. Bins are clearly labeled and there are designated areas for empty bins to be dropped off. Once refilled to the maximum quantity outlined, the bins are placed in the full bin section for pick-up or distribution.

For this system to work, the time it takes to replenish a batch of parts must be shorter than the time it takes to use all the parts in the second bin, otherwise the second bin will run out of parts before the first bin is refilled, creating a bottleneck in production.

VMAC’s Kanban House Rules

To keep production flowing smoothly, there are guidelines that must be followed. Each part has its own minimum and maximum levels, which are noted on the Kanban labels on the bin. No new parts in the Kanban system are to be produced by the Internal Suppliers without an empty bin being present, and the quantity produced cannot exceed the maximum quantity number on the bin. No partial stock can be withdrawn, only full bins may be returned by Internal Suppliers. If multiple bins of the same part are queued to be refilled, first-in / first-out (FIFO) rules apply.

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Benefits of Kanban at VMAC

The Kanban system plays a vital role in VMAC’s LEAN journey, which seeks to maximize value for customers while minimizing waste.

By using the Kanban system, VMAC can focus on continuous delivery of parts to the production department responsible for building VMAC air compressors and multipower systems. By ensuring parts are available when they are needed, VMAC’s production teams can avoid bottlenecks in the manufacturing process, increasing the teams’ productivity. This translates into improved lead times for those ordering new products, which offers clear value for customers.

Meanwhile, waste from the over-production of parts, defective parts, and waiting is minimized. Producing smaller batches of parts allows for agile iterations in the parts resulting in fewer obsolete parts leftover if a sudden change needs to be made.

Kanban is in effect currently at VMAC, and has been continuously evolving and improving since its implementation years ago. Though this article mainly describes the Kanban system for parts in the machine shop, the next step is to have a Kanban system set up for VMAC’s finished products, such as the diesel, gas, and hydraulic driven air compressors. Once in place, lead times for these compressors will be greatly improved.

Interested in learning more about LEAN Manufacturing at VMAC? Browse our LEAN Blog Series, which includes the 5S program.

VMAC LEAN Manufacturing: 5S

VMAC LEAN Series: 5S Program

Welcome to our VMAC LEAN Blog Series. Here we’ll share various aspects of LEAN and how we specifically apply them to our everyday operations. LEAN Enterprise is part of VMAC’s continuous improvement culture—driven by the goal of maximizing value and minimizing waste. The advancements and improvements make for a healthier organization and allow us to pass additional value on to our customers. See an intro to VMAC LEAN Enterprise.

The first blog in our LEAN series is on VMAC’s 5S Program. The 5S methodology is a valuable tool in VMAC’s LEAN culture, developed to improve organizational efficiency through 5 different steps. The term 5S originates from five Japanese words starting with the letter S: Seiri, Seiton, Seiso, Seiketsu, and Shitsuke. Translated, Seiri means tidiness, Seiton means orderliness, Seiso means cleanliness, Seiketsu means standardization, and Shitsuke means discipline. To stay consistent with the five S’s, the English terms have been modified to Sort (Seiri), Set in Order (Seiton), Shine (Seiso), Standardize (Seiketsu), and Sustain (Shitsuke).

Step 1: Sort (Seiri)

5S-Red-Tag-Items

The Electrical Department’s Red Tag items.

The first step in the 5S methodology is to Sort. Getting a workspace sorted is important as it helps spot and address any problems with efficiency right away. This means sorting through each item in the area, keeping only what is needed. Each item should be inventoried and classified—it’s important to be honest about each item’s purpose as it can be a slippery slope to save items just because one day they might be needed. At VMAC, each coworker is responsible for sorting their workspaces, and teams work together to tidy shared spaces.

While sorting, it’s routine to “red tag” items that are not needed in the area or have no home. Each department at VMAC has its own Red Tag Area where these items are left for 30 days. During this 30-day period, potential owners are welcome to review the item to see if it can be repurposed. After 30 days, the items are recycled or disposed of.

Step 2: Set In Order (Seiton)

Now that an area’s items have been sorted, it’s time to Set the workspace in order, and find a

Lean-shadow-Board

An example of a shadow board in VMAC’s Quality Department. Note the outlines for each tool, as well as the labels.

specific place for each item. Items should be identifiable, easy to access, and set so that anyone can tell where to return something. Items that are not frequently used can be stored out of the way.

At VMAC, a combination of labels and tool shadow boards are used to keep items organized. Labels are placed on the outside of cabinets so that coworkers are able to see where items are stored without having to search through shelves and storage areas. In the shops, tool shadow boards provide a visual aid to quickly identify missing items, and show where items should be returned.

Step 3: Shine (Seiso)

5S-Shine

Floors are swept clean every day in the shops.

After a workspace has been sorted and set in order, it’s now time to Shine it up. This means keeping the area clean and in ready-to-use condition at all times. At the end of the day each area should be returned to the clean state it was in at the start of the work day. While cleaning, VMAC coworkers take the time to inspect machines, equipment and tools to ensure everything is in good condition.

In the shops and offices, each coworker is responsible for keeping their own work space clean as well as common areas and shared equipment.

Step 4: Standardize (Seiktsu)

Now that the area has been organized and cleaned, it’s time to Standardize—maintain uniformity and follow best practices in the workplace. Visual aids, simple work instructions, and documentation help ensure standardization. For example, every VMAC department has a 5S schedule posted to show who’s in charge of keeping communal areas clean and tidy. The schedule also specifies if each task is to be completed daily, weekly, bi-weekly, or monthly.

At VMAC, standardization is ongoing as best practices evolve with experience and changing requirements.

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Step 5: Sustain (Shitsuke)

Sustain

This photo shows a drawer of tools, each with their own space. There’s also a photo included for reference, which shows how the drawer is supposed to look.

The 5S methodology is an ongoing commitment to organization and efficiency, and the final step involves Sustaining progress made, even as new equipment, products, and policies are implemented. Continuing to review systems helps prevent new challenges from occurring. For example, a common challenge is maintaining a clutter-free workspace. Once an area has been 5S’d, there’s often lots of free space which can attract new clutter. For this reason, constant vigilance is the key to 5S at VMAC.

5S-Audit

This document is a recent example of the Marketing Department’s recent 5S Audit.

As part of the Sustain step, VMAC coworkers perform monthly 5S audits. What’s more, coworkers audit departments that are not their own, to allow for a fresh set of eyes to identify opportunities. LEAN coaches are also available to help guide coworkers in this exercise.

 

LEAN is part of each VMAC coworker’s individual performance evaluation; this encourages everyone to make LEAN and 5S a priority. 5S wins are celebrated as well, with before and after photos posted to show off each department’s progress. Success stories are shared in the monthly VMAC newsletter as well, inspiring coworkers to continue their commitment to LEAN.

Learn more about VMAC and our company culture, or lean manufacturing. Interested in our line of compact and powerful air compressors? Visit our air compressors page.

Top 5 Reasons To Work With An ISO 9001 Registered Company

VMAC ISO Certified

VMAC’s ISO 9001:2015 Certification

The International Organization of Standardization (ISO) has recently awarded VMAC the ISO 9001:2015 certification. This respected certification recognizes companies for outstanding quality management systems (QMS) and standardization.

Benefits to Choosing an ISO 9001:2015 Certified Supplier

When choosing a supplier, be it for air compressors, multi-power systems, or something entirely different, it’s important to ensure you’re selecting the best option for your business. There are many benefits to choosing an ISO 9001 certified supplier, all of which improve customer satisfaction. Below are the top five reasons you will benefit from working with an ISO 9001 registered company.

1. Standardization

  •  ISO 9001 outlines the criteria for an organization’s quality management system, which drives standardization. Standardization results in a quality product each time that meets the required specifications; customers can expect the same exceptional products and services every time.

2. On-Time Delivery

  • With standardization comes efficiency, resulting in on-time delivery of products and services. An ISO certified company already has processes in place to calculate lead times and coordinate each step in the process from the initial order to the delivery of the product. These systems and relationships with trusted shipping companies result in fewer unexpected delays.

3. Cost Reduction

  • In addition to standardization and QMS, ISO 9001 focuses on continuous improvement in refining processes. In the case of manufacturing, ISO 9001 companies are constantly looking for ways to eliminate waste and operate more efficiently to deliver more value to customers.

4. Reliability

  • Having a QMS in place results in reliable products, meaning fewer failures, compared to those that don’t. Whether it be reliable parts, equipment, or customer service, standardization and quality management sets a company up for success in its deliverables. And if there are inconsistencies, an ISO 9001 certified company already has a process set up to identify and resolve the issue, plus improve the process to prevent the problem from replicating itself.

5. Improved Customer Satisfaction

  • Each of the above reasons result in improved customer satisfaction—the guiding principle of ISO is to ensure the quality of the products and services being offered consistently improves and meets the needs of customers.

Choosing an ISO 9001 certified company offers many benefits to you and your company, though we’ve just listed the top five. Visit the International Organization of Standardization’s website to learn more about ISO 9001.

Interested in learning more about how VMAC is continuously improving operations? Visit our LEAN blog series, which goes over topics including the VMAC Kanban system, and the 5S program.

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Meet the VMAC Team: Stuart Coker, Director of Operations

Welcome to the first segment of our “Meet the VMAC Team” blog series. Each month we’ll interview another member of the VMAC team so you can get to know us better. To start, we’re chatting with Stuart Coker (pictured, left) a longtime VMAC coworker who was just promoted to Director of Operations

You’ve been with the company for 17 years. Can you tell us about your career path at VMAC?

Before working at VMAC, I was an Electrical Engineer and Contracts Manager in the UK. I began working at VMAC as a Systems Support Engineer, focusing on the maintenance of systems in production. I was responsible for ensuring information flowed easily between our engineering and production teams.

Stuart Coker & Owen Arsenault

Then I was promoted to Senior Product Engineer. This position was particularly memorable and interesting as I was able to work closely with Lincoln Electric’s engineering team to develop an OEM solution that would meet their unique needs. My team and I focused on UNDERHOOD™ air compressors, and I gained a unique perspective on interdepartmental interactions and processes. Continue reading “Meet the VMAC Team: Stuart Coker, Director of Operations”